Direct SMS Notes

Direct SMS Notes

6. Notes 

6.1 Notes  

  1. All the mobile numbers in CRM should be the international format    

    -> +61451411066 (For Australia)   
    -> +6545141166 (For Singapore)

    Do not use this format 61 451 411 066. (Spaces between numbers won’t triggers SMS)   
  2. You can select up to 100 records at a time to send bulk SMS. (This is a Zoho Restriction). 
  3. While sending a custom individual SMS the total character count is 500 characters (ZOHO’s limitation for characters in text field). 
  4. New feature SMS Scheduling has been added which allows CRM user to schedule date and time before sending the SMS. Ensure past date and time is not entered otherwise SMS will not fire. 



    • Related Articles

    • Direct SMS FAQ

      FAQ Q1. How much is Direct SMS? Direct SMS can help increase your work productivity for $5/month Q2. What does $5/month provide me? The $5/month is the cost of covering the Direct SMS plugin operating within your Zoho CRM. This is separate from the ...

    • Direct SMS Features

      5. Direct SMS Features 5.1 SMS Templates 5.1.1 SMS Templates Go to SMS Templates to view your existing templates and to add new templates. You can see the list of all the templates available, you can click on them and edit accordingly. Warning: ...

    • Zoho CRM 2 Direct SMS

      Overview Zoho CRM 2 Direct SMS is an extension developed by Amigo Informatics that allows users to send SMS from Zoho CRM Leads, Contacts, and Potentials Modules. Users can send custom SMS to individual customers or can send bulk SMS to up to 100 ...

    • International mobile number formatting for Direct SMS

      Direct SMS extension for ZOHO CRM Numbers being sent through ZOHO CRM using the Direct SMS extension require the correct international number format to be entered before messages can be sent. If you set an invalid number format no validation error ...

    • SMS Automation

      Overview You can trigger a custom SMS using webhooks from your Zoho CRM. This article will run you through the steps to setup SMS automation using webhooks. You can customise these webhooks to interact with specific modules and what SMS templates to ...